1. How much will it cost to fix my broken device?
    • Answer: The cost of repairing your broken device depends on the specific issue. We recommend call us and letting us take a look at the device for a diagnostic assessment so we can provide you with an accurate estimate.
  2. Do you repair all types of device models?
    • Answer: We offer repair services for a wide range of device models. Please check with our technicians to ensure that we can accommodate your specific phone model.
  3. Is it worth repairing my broken device, or should I consider buying a new one?
    • Answer: We can assess the extent of the damage during the diagnostic process and provide you with an estimate. In some cases, repairing a broken device is a cost-effective option compared to purchasing a new one.
  4. How long will it take to fix my broken device?
    • Answer: The repair time depends on the nature and severity of the damage. We aim to complete repairs as quickly as possible and will provide you with a more accurate time frame after the diagnostic assessment.
  5. Can you fix water-damaged devices?
    • Answer: We have experience in repairing water-damaged device. Bring your device to us as soon as possible to increase the chances of a successful repair.
  6. Do you use original parts for the repairs?
    • Answer: We prioritize the use of high-quality parts in our repairs. While we may use original or OEM parts when available, we ensure that all replacements meet our quality standards.
  7. What happens if my device has additional issues discovered during the repair?
    • Answer: If we find additional issues, we will inform you and provide details on the necessary repairs and associated costs. We seek your approval before proceeding with any additional repairs.
  8. Will I lose my data during the repair process?
    • Answer: While we take precautions to preserve your data, we recommend backing up your phone before bringing it in for repair. In some rare cases, data loss may occur, and we cannot guarantee recovery 100% of the time.
  9. Do you offer a warranty on the repairs?
    • Answer: Yes, our repairs come with a 30 day warranty covering both parts and labor. The warranty is invalid/voided if the device has been dropped, wet, broken, or damaged in any way after the repair is complete. This warranty ensures that you have peace of mind after the repair is completed.
  10. Can I track the status of my device repair?
    • Answer: Yes, you can check the status of your repair by texting or calling us. We also provide regular updates on the progress of your repair.